Steps to resolve blank page issue on wp-admin

kumkumsharma

Administrator
Staff member
You can get this issue if you are performed any custom modification. If you have updated themes or modules with its core files them you will get this issue. You can simply try to solve this issue.

It may be possible while updating one of the plugin or theme is causing the issue so you can disable all plugins and then check. You can follow below steps:
  • Login to cpanel.
  • Click on phpmyadmin under Database section.
  • Now click on the database of your website, you can also check database in wp-config.php file.
  • And run below query:
Code:
UPDATE wp_options SET option_value = '' WHERE option_name = 'active_plugins';
  • Now your wordpress plugins are disable without deleting.
  • You can also disable all plugins by renaming “Plugins’ directory.
  • Navigate to file manager >> public_html >> wp-content >> here rename plugin directory.
  • this will also disable all plugins in your account without removing them.
 
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