Search results

  1. K

    Steps to set root forwarder in CSF

    If you are getting below error while doing test scan then you have to set root forwarder in CSF. Status .Comment WARNING The root account should have a forwarder set so that you receive essential email from your server We can set root forwarder with below steps: First you have to check for...
  2. K

    How to enable or disable multiple RDP sessions?

    Most of the times by default you will get single Remote desktop session but if you want to make them multiple you just have to follow below steps: Login to Remote Desktop server. Now press window key and search for gpedit.msc and click on it. Navigate to Computer Configuration >> Administrative...
  3. K

    Command to check all the running processes on server

    You can check the running processes from ps command (Processes status), as a system administrator this utility will help you to monitor all the running processes on server. This will get this information from virtual files /proc filesystem. You have to run below command ps –aux Here aux will...
  4. K

    Softaculous error “The INFO.XML file could not be found”

    If you are getting below error in Softaculous while installing any script then you can follow below error. The INFO.XML file could not be found! Please report this to the server administrator. Method 1 To resolve this error it is must to have shell access on server, you have to use below...
  5. K

    Steps to add IP address on Centos server

    To add IP address on CentOS server you first have to go to network configuration directory: /etc/sysconfig/network-scripts Now you have to create a file ifcfg-eth0:1, but if you already have many other IP addresses then you have to add file with next increment for next IP address. Now add...
  6. K

    Error “Connect to backend failed: connect to lsphp failed” Cloudlinux

    If you are getting error related to LVE then this error shows, this issue can be solved due to non-LVE kernel is used. You can use below command for that: grep "Kernel command line: BOOT_IMAGE=" /var/log/messages You will get the below output : Sep 30 03:10:18 hostname kernel: Kernel command...
  7. K

    Wordpress Toolkit error “You do not have the feature “redirects””

    If you are getting below error while performing few functions then it means Wordpress toolkit requires few cpanel features, you can check them: WordPress Toolkit MySQL Subdomains MIME Types Cronjobs Directory Privacy Password & Security File Manager Redirects You can enable all the options in...
  8. K

    Missing pages while Wordpress Toolkit cloning

    If you have used Wordpress Toolkit cloning function then you have noticed that some of the pages are missing after completing the clone process. Sometimes pages are saved under wp-post tables and you will find option under database section, in which there is, checkbox to exclude cloning process...
  9. K

    Steps to disable Wordpress comments

    If you want to disable Wordpress comments manually for security reasons then you can follow below steps: Login to Wordpress dashboard. Navigate to Settings >> Discussion Here under “Default Article Settings” you have to uncheck “Allow people to post comment” option to disable comments.
  10. K

    Error : “Missing PCRE2 library” in ClamAV on CloudLinux 6

    If you are getting below error while starting ClamAV then you can check below details. /usr/local/cpanel/3rdparty/bin/clamd: error while loading shared libraries: libpcre2-8.so.0: cannot open shared object file: No such file or directory According to this error PCRE2 need to be installed on...
  11. K

    Wordpress is not using PHP version and custom ini settings in cpanel

    If you are getting issue in Wordpress Toolkit like you are not able to update PHP version and custom PHP settings then the reason behind this issue is “Security check’ option. In Wordpress Toolkit Deluxe there is a feature available “Security check”. This feature provides several options like...
  12. K

    There was a problem with the install. Refresh the page and try again.: [object MessageEvent]: Error in Wordpress Toolkit

    If you are getting below error while installing Wordpress Toolkit from WHM Marketplace and also you are not getting any specific error log which can help to resolve the error. Error: There was a problem with the install. Refresh the page and try again.: [object MessageEvent] In this case you...
  13. K

    Jetbackup 5 creating issue with no error logs

    If your Jetbackup 5 is continue loading and you will also not getting any logs then you can restart Jetmongod service via command: service jetmongod restart
  14. K

    Steps to prevent spamming through contact form

    Mostly spamming is done through contact form and due to this it is must to secure your contact form. You can do this by using captcha in contact form. It will differentiate the bots and humans for your website and reduces chances of spamming. You can also use Google’s reCAPTCHA to secure your...
  15. K

    My php.ini changes are not working, what can be reasons?

    If PHP directive belong to “PHP_INI_SYSTEM” which means you can control directives under php.ini files. You can make changes in these directives in WHM. For that you can follow these: Login to WHM >> Software >> MultiPHP INI Editor Another reason can be that if you are making changes in...
  16. K

    PECL module is not showing in PHPINFO

    Most of the times the PECL extension is not installed on server that’s why PECL module is not showing enabled. You can manually check that extension is installed or not on server with PECL command-line tool. The PECL CLI tool is located at /opt/cpanel/phpXX/, you can check below example: We...
  17. K

    Resolve error “Excessive resource usage”, getting notification

    You will get these notification from ConfigServer LFD, if you want to change resource usage limits then you can change it by using the PT_USERMEM and PT_USERTIME settings in WHM. Let’s check steps for settings: Login to WHM >> Plugins >> ConfigServer Security & Firewall >> Firewall...
  18. K

    What is different between ALT-PHP and EA-PHP?

    ALT-PHP provides by CloudLinux and it also includes PHP selector feature. These versions help to access outdated PHP version and also these versions are hardened and patched against vulnerabilities. Right now you can easily use PHP selector to change PHP version from PHP 4.4 to PHP 7.4. And...
  19. K

    Steps to enable error reporting in WHMCS

    You can enable error reporting in WHMCS from admin area and configuration file. For that you can login into WHMCS and follow below steps: Go to Configuration >> System Settings >> General Settings >> Other. Here you will find “Display Errors” checkbox, click on it. At last “Save Changes”. To...
  20. K

    cPanel log location

    To check Cpanel/WHM Service Status Logs: Location : /var/log/chkservd.log Description : chkservd is helps to monitor all the services available in on services. Active services represents by [+] and inactive services represent with [-]. To check cPanel error logs: Location ...
Top